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Remove OneSafe PC Cleaner and fake Trojan.Win32.SendIP.15 alerts

3 min read
Learn how the rogue app called OneSafe PC Cleaner dupes users into buying its license and get a workaround on removing this aggressive pseudo optimizer.

While reputable software vendors invest a great deal of resources to market their solutions and get the bang for their buck, the authors of OneSafe PC Cleaner tool choose to go a much easier route. Specifically, they engage shady tactics like browser redirects and false claims about virus detection and critical Windows issues. This PUP (potentially unwanted program) slithers its way into a computer by means of bundling, where a benign freeware applet is installed along with unwelcome company. Incidentally, such a technique is one of adware peddlers’ favorite. When inside and running, the tricky software configures the host operating system to launch its binary at boot time and also utilizes some commonplace persistent mechanisms to thwart easy removal.

OneSafe PC Cleaner fake scan report
OneSafe PC Cleaner fake scan report

Having thus compromised a machine without user authorization, OneSafe PC Cleaner will be launching system scans for potential performance and privacy issues, just to report a bevy of problems each time. Most of these infections and OS functionality bugs are phony. The goal being pursued is to convince the victim that they badly need the app’s commercial edition to remove the purported viruses and prevent system malfunctions. The nag screens are going to pop up at random, and so will system tray alerts that ‘strongly recommend’ the user to apply the paid fix otherwise the computer’s health will remain critical.

Trojan.Win32.SendIP.15 and Ransomware 2.0 falsely reported by OneSafe PC Cleaner
Trojan.Win32.SendIP.15 and Ransomware 2.0 falsely reported by OneSafe PC Cleaner

Another vector of OneSafe PC Cleaner’s adverse effect revolves around browser hijacking. The culprit modifies web surfing parameters preferred by the user so that traffic redirects occur when the browser window or new tab is opened. The victim will be ending up on a counterfeit tech assistance page imitating the Microsoft Support site. The page will contain an alert reading: “Download required. Windows is heavily damaged! (33.2%) Please download OneSafe PC Cleaner to remove (2) viruses from your computer.” Then go the details of the supposed infection:

Virus Name: Ransomware 2.0; Trojan.Win32.SendIP.15
Risk: HIGH.
Infected files: /C:\WINDOWS\System32\migration\ADJF9009de.@*fg\windows.exe;/C:\WINDOWS\System32\Drivers\spoclsv.exe.

Predictably enough, this intimidation part is followed by a link pointing to OneSafe PC Cleaner download. The program is free, but as mentioned above it will be bombarding the user with bogus malware detection reports and obnoxious license purchasing tips. This is pure malvertising in action. The software won’t stop its irritating activity until it is uninstalled from the computer. It’s also worth keeping in mind that neither the reported Trojan.Win32.SendIP.15 nor the mysterious Ransomware 2.0 is actually on board the PC. These infections are part of a deceptive methodology aimed at pressuring the victim into purchasing the full version of OneSafe PC Cleaner. Be sure to follow the steps below to make this whole brainwashing stop for good.

Automated removal of OneSafe PC Cleaner PUP

Owing to an up-to-date database of malware signatures and intelligent behavioral detection, the recommended software can quickly locate the infection, eradicate it and remediate all harmful changes. So go ahead and do the following:

1. Download and install the antimalware tool. Open the solution and have it check your PC for PUPs and other types of malicious software by clicking the Start Computer Scan button

Download OneSafe PC Cleaner remover

2. Rest assured the scan report will list all items that may harm your operating system. Select the detected entries and click Fix Threats to get the troubleshooting completed.

Use Control Panel to get rid of OneSafe PC Cleaner malware

• Open up the Control Panel from your Start menu in Windows and select Uninstall a program
Access program uninstall screen on Windows
• To facilitate the process of locating the threat, sort the programs list by date to get the latest ones displayed at the very top. Find OneSafe PC Cleaner or some other unfamiliar entry under the Name column, click Uninstall and follow further directions to get the removal done
Uninstall unwanted program

Restore web browser settings to their original defaults

In the circumstances of a complex browser hijack like this, executing a reset makes the most sense despite a few obvious downsides. Customizations such as saved passwords, bookmarked pages etc. will be gone, but so will all the changes made by the potentially unwanted program. The instructions below address the workflow for the web browsers most targeted by malware relating to OneSafe PC Cleaner virus.

Reset Google Chrome

• Open Chrome, expand the Customize and control Google Chrome menu and choose Settings
Go to Settings in Chrome
• Scroll down the settings screen and click Advanced down at the bottom
Advanced settings in Chrome
• Move on to the Reset and clean up sub-section and select the option that says Restore settings to their original defaults
Restore Chrome settings to their original default
• Finally, confirm the restoration by clicking Reset settings on the warning message
Reset Chrome settings
• Restart Chrome.

Reset Mozilla Firefox

• Open Firefox, type about:support in the URL area and press Enter. Alternatively, you can click on the Open menu icon in the top right-hand part of the browser window, then select the Help option and proceed to Troubleshooting Information
Access Troubleshooting Information page in Firefox
• On the Troubleshooting Information screen, spot the Refresh Firefox button and click on it
Refresh Firefox button
• Follow subsequent directions to reset Firefox to its original settings
Complete refreshing Firefox
• Restart the browser.

Reset Internet Explorer

• Select Internet options under IE’s Tools (Alt+X)
Open up Internet options in Internet Explorer
• Proceed by clicking on Advanced tab, then select Reset
Locate and click the Reset button in IE
• To confirm the intended changes, click Reset on the Reset Internet Explorer Settings screen after ascertaining that the Delete personal settings checkbox is enabled
IE reset confirmation
• Reboot the machine to fully implement the fix.

Reset Safari

• Go to the Safari menu and select Preferences
Go to Safari Preferences
• When on the Preferences screen, select the Privacy tab and hit the Remove All Website Data button if you are up to erasing all website data stored on your Mac. Otherwise, you can use a site-specific removal option described below
Remove All Website Data button
• A dialog will appear, asking you to validate your choice. Click the Remove Now button if you are sure. Be advised this will log you out of online services and undo personalized web browser settings such as saved passwords, etc.
Confirm website data removal
• Safari also allows deleting data for specific sites rather than all sites in general. To use this option, click the Details button under Privacy tab
Details button under Privacy tab
• Select the websites for which you would like to erase data and click the Remove button
Removing data for selected sites in Safari
• Click the Done button to confirm and exit. You can also select the Remove All option to remove all data stored by the listed websites.

Revise your security status

Post-factum assessment of the accuracy component in malware removal scenarios is a great habit that prevents the comeback of harmful code or replication of its unattended fractions. Make sure you are good to go by running an additional safety checkup.

Download OneSafe PC Cleaner removal tool

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