Home Guides How to remove Robotcaptcha.info (Robot Captcha) Android virus

How to remove Robotcaptcha.info (Robot Captcha) Android virus

4 min read
Background and obvious reasons plus verified solutions to get rid of robotcaptcha.info popups in Windows, Android and any other systems.
  1. What is the robotcaptcha.info redirect / popup virus?
  2. Automated removal of Robot Captcha virus
  3. Robotcaptcha.info popup removal for Android
  4. Restore web browser settings to their original defaults

What is the robotcaptcha.info popup virus?

Robotcaptcha.info captures your browser with its underlying hijacking tool. The hijacker installation takes place as you or somebody using your device enable the notifications as prompted by the website in question.

Robotcaptcha.info is meant to be a third party resource embedded into the pages you visit. To say the least, the above URL is not immediately available for visiting. This aggravates the removal of robotcaptcha.info redirects. Meanwhile, the number of requests for assistance in this adware removal is increasing dramatically.

Threat details:
Name Robot Captcha / Robotcaptcha.info pop-up virus
Threat Category Pop-up ads, adware, browser hijacker
Domains involved robotcaptcha.info, reversecaptcha.com
Symptoms Unwanted popup ads, browser redirects, fraudulent permission requests, browser slowdown
Distribution techniques Ads on social networks, malicious app bundles, search engine poisoning, hacked websites
Severity Medium
Damage Intrusive ads, unauthorized changes of browsing preferences, Internet activity tracking
Removal Scan your PC with WiperSoft to detect all files related to Reverse Captcha pop-up virus. Free scan determines if your system is infected. To get rid of the threat, you need to purchase the full version of the anti-malware tool.

This captcha solution actually facilitates verification of human presence providing a human-friendly task that a bot is not likely to complete. However, it also abuses another trait of human nature. The captcha appears along with annoying alert seeking your permission to show its notifications. Most of the users would opt for denying any such behavior. However, they would have trouble to express their disagreement. Instead, many have expressed their discontent as their attempts to get rid of robotcaptcha.info annoying prompts have obviously failed.

Robotcaptcha.info popup in action
Robotcaptcha.info popup in action

Such complaints make a piece of important evidence as too many users concerned have claimed they do not believe they have enabled any popups. Well, most likely, they have had. The truth about such kind of unconscious consent is that the adware makes its best to lure the users into clicking Allow button. The button may have such a background that it becomes hardly noticeable. It reappears on and on so that the users might accidentally approve the request just because it annoys them badly.

This tricky tactic works fine for any kind of devices. Mobile solutions such as Androids prove to be more vulnerable due to the greater probability of clicking the wrong button on the touchscreen. Windows is the most affected among desktop systems.

Once the adware is on your PC it is going to monitor your browsing habits. That is the background activity the users do not pay attention to. True, this does not annoy you. Browsing speed also seems to be OK. You can hardly blame it for a slow computer problem. The redirects associated with the adware seem to be the only major issue.

IT security experts suggest the background traffic monitoring by tricky apps like this exposes your data to the circles that might compromise it badly. In the worst-case scenario, all kinds of scammers get their hands on it. In any case, the advertisers would use it to plot their aggressive marketing campaigns that interfere with your browsing badly.

To sum it up, there are more reasons to remove robotcaptcha.info redirects than we can observe on the surface. To proceed with the adware removal, follow the instructions as available below.

Automated removal of Robot Captcha virus

Owing to an up-to-date database of malware signatures and intelligent behavioral detection, the recommended software can quickly locate the infection, eradicate it and remediate all harmful changes. So go ahead and do the following:

1. Download and install the antimalware tool. Open the solution and have it check your PC for PUPs and other types of malicious software by clicking the Start Computer Scan button

Download robotcaptcha.info virus remover

2. Rest assured the scan report will list all items that may harm your operating system. Select the detected entries and click Fix Threats to get the troubleshooting completed.

Use Control Panel to uninstall Robot Captcha malware

• Open up the Control Panel from your Start menu in Windows XP/Vista/7/8/8.1/10 and select Uninstall a program
Access program uninstall screen on Windows
• To facilitate the process of locating the threat, sort the programs list by date to get the latest ones displayed at the very top. Find an unfamiliar, suspicious entry under the Name column, click Uninstall and follow further directions to get the removal doneUninstall unwanted program

Robotcaptcha.info popup removal for Android

Here’s a walkthrough to sort out the Robot Captcha malware issue on an Android device, which might also be a target in this malvertising campaign. Keep in mind, though, that uninstall attempts in regular mode may be futile due to the mechanics of this persistent infection. Therefore, you need to perform the procedure in safe mode. Go ahead and do the following:

• Press and hold the Power button. Then, tap and hold the Power off option on the screen. Doing so will boot your device into safe mode
Android power off
• Android will ask you to confirm that you’d like to enter safe mode. Tap OK on the dialog
Safe mode reboot confirmation
• You will now see the Safe mode inscription at the bottom left of your screen. Go to Settings and choose Apps
Go to Settings - Apps
• Scroll down the list of applications, focusing on the ones that were installed recently. Find Robot Captcha or a sketchy entry with a different name that could as well be the culprit
Spot the unwanted app
• Select the misbehaving app and tap Uninstall
Uninstall the PUA
• Confirm removal on the relevant dialog box and reboot your device. By default, Android will get you back into regular mode. You should now be good to go – the Robot Captcha virus won’t be triggering any redirects or irritating popups anymore.

Restore web browser settings to their original defaults

In the circumstances of a complex browser hijack like this, executing a reset makes the most sense despite a few obvious downsides. Customizations such as saved passwords, bookmarked pages etc. will be gone, but so will all the changes made by the potentially unwanted program. The instructions below address the workflow for the web browsers most targeted by the robotcaptcha.info virus.

Reset Google Chrome

• Open Chrome, expand the Customize and control Google Chrome menu and choose Settings
Go to Settings in Chrome
• Scroll down the settings screen and click Advanced down at the bottom
Advanced settings in Chrome
• Move on to the Reset and clean up sub-section and select the option that says Restore settings to their original defaults
Restore Chrome settings to their original default
• Finally, confirm the restoration by clicking Reset settings on the warning message
Reset Chrome settings
• Restart Chrome.

Reset Mozilla Firefox

• Open Firefox, type about:support in the URL area and press Enter. Alternatively, you can click on the Open menu icon in the top right-hand part of the browser window, then select the Help option and proceed to Troubleshooting Information
Access Troubleshooting Information page in Firefox
• On the Troubleshooting Information screen, spot the Refresh Firefox button and click on it
Refresh Firefox button
• Follow subsequent directions to reset Firefox to its original settings
Complete refreshing Firefox
• Restart the browser.

Reset Internet Explorer

• Select Internet options under IE’s Tools (Alt+X)
Open up Internet options in Internet Explorer
• Proceed by clicking on Advanced tab, then select Reset
Locate and click the Reset button in IE
• To confirm the intended changes, click Reset on the Reset Internet Explorer Settings screen after ascertaining that the Delete personal settings checkbox is enabled
IE reset confirmation
• Reboot the machine to fully implement the fix.

Reset Safari

• Go to the Safari menu and select Preferences
Go to Safari Preferences
• When on the Preferences screen, select the Privacy tab and hit the Remove All Website Data button if you are up to erasing all website data stored on your Mac. Otherwise, you can use a site-specific removal option described below
Remove All Website Data button
• A dialog will appear, asking you to validate your choice. Click the Remove Now button if you are sure. Be advised this will log you out of online services and undo personalized web browser settings such as saved passwords, etc.
Confirm website data removal
• Safari also allows deleting data for specific sites rather than all sites in general. To use this option, click the Details button under Privacy tab
Details button under Privacy tab
• Select the websites for which you would like to erase data and click the Remove button
Removing data for selected sites in Safari
• Click the Done button to confirm and exit. You can also select the Remove All option to remove all data stored by the listed websites.

Revise your security status

Post-factum assessment of the accuracy component in malware removal scenarios is a great habit that prevents the comeback of harmful code or replication of its unattended fractions. Make sure you are good to go by running an additional safety checkup.

Download Robot Captcha redirect virus removal tool

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