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.djvu ransomware virus: decryption and removal

6 min read
A new ransomware iteration is out that blemishes filenames with the .djvu or .djvuu extension, so read this tutorial to learn how to recover from this attack.

Whereas there are several different forms of Internet-borne extortion, ransomware is definitely at the forefront of this cybercrime area. Furthermore, most of the alternative blackmail techniques revolve around bluff, where the crooks dupe victims into believing some sensitive data has been compromised. With ransomware, the threat is real and tangible because one’s personal files are actually mutilated through the use of encryption. This is what happens in the .djvu virus attack scenario. The deleterious program competently leverages cryptography to lock down a victim’s important files, concatenates the .djvu or .djvuu extension to filenames, and drops a ransom message named _openme.txt, which explains what happened and provides the adversary’s contact details to proceed with recovery.

Inaccessible .djvu extension files plus _openme.txt ransom note in a folder
Inaccessible .djvu extension files plus _openme.txt ransom note in a folder

By the way, the .djvu file extension is probably a sort of an acronym for the term “déjà vu”, which might suggest that the user is dealing with something that already happened in the past. But what is it that should invoke such a sensation, in the attacker’s perspective? It could be the ransomware family this variant represents. Analysts have come to a conclusion that this edition is a spinoff of the so-called STOP ransomware, which emerged in February 2018 and has been barely backed by a large-scale distribution campaign until now. Back to the point, the currently active mod looks for potentially valuable data once it contaminates a Windows computer. The scan, which takes place in the background, touches both the local drive and external ones along with the network shares. Having located all files stored in popular formats, the Trojan employs asymmetric RSA-1024 cipher to encrypt them.

Contents of the _openme.txt ransom note by the .djvu ransomware
Contents of the _openme.txt ransom note by the .djvu ransomware

The crypto locking stage is accompanied by the above-mentioned changes of the filenames. The original values are appended with the .djvu string, therefore, a sample object Winter.jpg will turn into Winter.jpg.djvu. It’s noteworthy that a newer version is reportedly in the wild that uses the .djvuu extension instead. Obviously, such an approach makes it easy for the victim to do the math regarding which files have been hit by the culprit. Another essential element of the extortion raid is the document that provides a way for the victim to get in touch with the attackers. It’s named _openme.txt, and it can be found inside every encrypted folder as well as right on the desktop. The ransom note says the following:

Don’t worry, you can return all your files!
All your files documents, photos, databases and other important are encrypted with strongest encryption and unique key. The only method of recovering files is to purchase decrypt tool and unique key for you. This software will decrypt all your encrypted files.

This is a snippet of the message that contains the basics of how to get started on reinstating the ransomed data. The rest of it reassures the victim that the paid recovery will work by offering free decryption of one file that doesn’t bear particular value. Interestingly, the felons mention a 50% discount if they are contacted within 72 hours. This is hard to call a generous deal, though. The plagued user is also instructed to contact the villains at helpshadow@india.com or helpshadow@firemail.cc while indicating the personal ID from the ransom note. The more recent .djvuu variant lists different email addresses, namely restoredjvu@india.com and restoredjvu@firemail.cc. In response, the malefactors will send the exact amount of the ransom, which is payable in Bitcoin, and the BTC address for the buyout.

Unfortunately, as unsettling as it sounds, being submissive to the criminals and paying the ransom might be the only way to get the files back. The crypto implementation of the .djvu (.djvuu) ransomware is professional enough to prevent easy recovery. However, there are a few tips and tricks that may help you decode some data. The ransomware removal steps and applicable decryption mechanisms are covered in the sections below, so try this and hopefully rescue the files.

Djvu ransomware automated removal and data recovery

Owing to an up-to-date database of malware signatures and intelligent behavioral detection, the recommended software can quickly locate the infection, eradicate it and remediate all harmful changes. So go ahead and do the following:

1. Download and install the antimalware tool. Open the solution and have it check your PC for PUPs and other types of malicious software by clicking the Start Computer Scan button

Download .djvu file virus remover

2. Rest assured the scan report will list all items that may harm your operating system. Select the detected entries and click Fix Threats to get the troubleshooting completed.

Data recovery toolkit to the rescue

Some strains of ransomware are known to delete the original files after the encryption routine has been completed. As hostile as this activity appears, it can play into your hands. There are applications designed to revive the information that was obliterated because of malfunctioning hardware or due to accidental removal. The tool called Data Recovery Pro by ParetoLogic features this type of capability therefore it can be applied in ransom attack scenarios to at least get the most important files back. So download and install the program, run a scan and let it do its job.

Download Data Recovery Pro

Data Recovery Pro

Djvu ransomware automated removal and data recovery

Some ransomware strains terminate themselves after completing the encryption job on a computer, but some don’t. Furthermore, the .djvu / .djvuu blackmail virus may prevent victims from using popular antimalware tools in order to stay on board for as long as possible. Under the circumstances, it may be necessary to utilize the Safe Mode with Networking or System Restore functionality.

Remove .djvu ransomware using Safe Mode with Networking

Remove .djvu ransomware using Safe Mode with Networking

Boot into Safe Mode with Networking. The method to do it depends on the version of the infected operating system. Follow the instructions below for your OS build.

  • Restart the machine. When the system begins loading back up, keep pressing the F8 key with short intervals. The Windows Advanced Options Menu (Advanced Boot Options) screen will appear.Boot into Safe Mode with Networking on Windows Vista and 7
  • Use arrow keys to select Safe Mode with Networking and hit Enter. Log on with the user account infected by the ransomware.
  • Click on the Search icon next to the Start menu button. Type msconfig in the search field and select the System Configuration option in the results. Go to the Boot tab in the upper part of the GUI.Boot options on Windows 8, 8.1 and 10
  • Under Boot options, select Safe boot and click the Apply button. A prompt will appear to reboot the computer so that the changes take effect. Select the Restart option and wait for the system to load into Safe Mode. Again, log on with the ransomware-stricken user account.

In Safe Mode, the ransom Trojan won’t keep security software from running or otherwise thwart troubleshooting. Open your preferred web browser, download and install an antimalware tool of choice and start a full system scan. Have all the detected ransomware components removed in a hassle-free way.

Get rid of .djvu ransomware using System Restore

Get rid of .djvu ransomware using System Restore

System Restore enables Windows users to roll back all changes made to the OS since the latest restore point creation time. This feature can help eliminate the most persistent ransomware. Before going this route, though, make sure System Restore had been enabled prior to the breach, otherwise the method will be inefficient.

  • Open Windows Advanced Options Menu as described in the previous section: hit F8 repeatedly when the PC is starting up. Use arrow keys to highlight the Safe Mode with Command Prompt entry. Hit Enter.Safe Mode with Command Prompt
  • In the Command Prompt window, type cd restore and hit Entercd restore command
  • Type rstrui.exe in the new command line and press EnterType rstrui.exe command
  • When the System Restore screen pops up, click Next, select a restore point that predates the contamination, and use the application’s controls to roll back the system to this earlier state.System Restore window

Be advised that even after the ransomware is removed, files will still be encrypted and inaccessible. The malicious code cleanup part, however, is important because it keeps a relapse of the infection from occurring further on and eliminates all opportunistic malware.

Ways of non-ransom recovery of .djvu / .djvuu files

Cracking the crypto used by this ransom Trojan is more of a science fiction thing rather than an attainable prospect for the masses. This is why the troubleshooting in predicaments of this sort is a matter of two approaches: one is to pay the ransom, which isn’t an option for many victims; and the other is to apply instruments that take advantage of the ransomware’s possible weaknesses. If the latter is your pick, the advice below is a must-try.

Backups can make your day

Backups can make your day

Not only are you a lucky person in case you’ve been backing up your most important files, but you’re also a wise and prudent user. This isn’t necessarily a resource-heavy activity these days – in fact, some providers of online services are allocating a sufficient size of cloud storage space for free so that every customer can easily upload their critical data without paying a penny. Having removed the .djvu / .djvuu file ransomware, therefore, all you have to do is download your stuff from the remote server or transfer it all from an external piece of hardware if that’s the case.

Restore previous versions of encrypted files

Restore previous versions of encrypted files

A positive upshot of using this technique depends on whether or not the ransomware has erased the Volume Shadow Copies of the files on your PC. This is a Windows feature that automatically makes and keeps the backups of data elements on the hard drive as long as System Restore is enabled. The cryptoware in question is programmed to switch off the Volume Shadow Copy Service (VSS), but it has reportedly failed to in some cases.

Checking one’s options regarding this workaround is doable in two ways: through the Properties menu of each file or by means of the remarkable open-source tool called Shadow Explorer. We recommend the software-based way because it’s automated, hence faster and easier. Just install the app and use its intuitive controls to get previous versions of the encrypted objects reinstated.
Shadow Explorer

Alternatively, you can leverage the Previous Versions feature, which is native to Windows operating system. This method is more cumbersome that the use of ShadowExplorer, but it can help restore the most important individual files on condition that the ransomware failed to disable the Volume Snapshot Service on the computer. Right-click on a file of choice and select Properties. Then, go to the Previous Versions tab as illustrated below.
Previous Versions

Go ahead and pick the file’s latest backup version on the list. Use the Copy or Restore buttons to reinstate this object to a new path or to its original folder, respectively.

Ransomware Prevention Tips

To avoid the STOP .djvu / .djvuu ransomware and other file-encrypting infections in the future, follow several simple recommendations:

  • Toggle your email provider’s anti-spam settings to filter out all the potentially harmful incoming messages. Raising the bar beyond the default protection is an important countermeasure for ransom Trojans

  • Define specific file extension restrictions in your email system. Make sure that attachments with the following extensions are blacklisted: .js, .vbs, .docm, .hta, .exe, .cmd, .scr, and .bat. Also, treat ZIP archives in received messages with extreme caution

  • Rename the vssadmin.exe process so that ransomware is unable to obliterate all Shadow Volume Copies of your files in one shot

  • Keep your Firewall active at all times. It can prevent crypto ransomware from communicating with its C&C server. This way, the threat won’t be able to obtain cryptographic keys and lock your files

  • Back up your files regularly, at least the most important ones. This recommendation is self-explanatory. A ransomware attack isn’t an issue as long as you keep unaffected copies of your data in a safe place

  • Use an effective antimalware suite. There are security tools that identify ransomware-specific behavior and block the infection before it can do any harm.
These techniques are certainly not a cure-all, but they will add an extra layer of ransomware protection to your security setup.

Revise your security status

Post-factum assessment of the accuracy component in malware removal scenarios is a great habit that prevents the comeback of harmful code or replication of its unattended fractions. Make sure you are good to go by running an additional safety checkup.

Download .djvu / .djvuu ransomware removal tool

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