Home Guides How to decrypt no_more_ransom files (April 2017 – gayferber@gmail.com)

How to decrypt no_more_ransom files (April 2017 – gayferber@gmail.com)

6 min read
Get clear-cut instructions on removing the Shade, or Troldesh, ransomware and decrypting .no_more_ransom extension files that this trojan holds hostage.

The Shade ransomware, alias Troldesh, locks down a victim’s personal data with strong symmetric cryptosystem and requests money for decryption. Its current variant jumbles filenames beyond recognition and blemishes them with the ironical .no_more_ransom extension, while earlier editions used the .better_call_saul, .breaking_bad, .windows10, .xtbl and a few more suffixes for this purpose. Other conspicuous indicators of compromise include new desktop background that the infection configures as the default one, and ransom notes called README[random_digit].txt. The recovery steps in Russian and English presuppose that the infected user sends a message to an email address indicated in the above-mentioned manuals. The threat actors will get back to the victim with comprehensive decryption steps.

Desktop warning by Shade virus and encrypted .no_more_ransom file
Desktop warning by Shade virus and encrypted .no_more_ransom file

The .no_more_ransom virus is distributed in several different ways. The most common entry point is via spam. A recent campaign of this sort delivers malicious JavaScript or Microsoft Word documents to thousands of users. Attachments from the former category execute the Shade ransomware instantly once opened, whereas the latter ones display a prompt to enable Word macros, which are then used to deposit the infection onto target PCs. The themes of these malware-tainted messages are related to banking and accounting for the most part. Another vector of Troldesh propagation involves compromised websites that lead to exploit kits. In this case, the user may fail to take notice of something bad going on.

README.txt ransom note contents
README.txt ransom note contents

On infiltrating a computer through one of the above tactics, the .no_more_ransom infection furtively scans the local drive, removable drives and network locations for numerous types of files that are most likely to denote potentially important information. By being able to spread across linked networks, the trojan may significantly expand its attack surface and contaminate more machines. The data entries found during the cross-checking against a predefined list of formats gets encrypted. The algorithm leveraged for this purpose is AES-256. Although this cryptosystem uses one key for encryption and decryption, this secret piece of data has enough entropy to prevent successful brute forcing. Therefore, as long as the crypto is implemented correctly, it’s impossible to obtain the unique key without negotiating with the crooks.

The README.txt recovery walkthroughs instruct users to reach the attackers at:

  • gayferber@gmail.com
  • 2Lynness.Taftfera1990@gmail.com
  • files08880@gmail.com
  • Lukyan.Sazonov26@gmail.com
  • Novikov.Vavila@gmail.com
  • 7h9r341@gmail.com

or some other Gmail address mentioned in the how-to’s. In return, the malefactors will send details about the ransom amount and the Bitcoin address for this transaction. If the ransom is paid within 48 hours, the victim will supposedly get their decryption key. Do keep in mind, though, that there can be no certainty that the adversaries will stay true to their promise.

To make matters worse, the .no_more_ransom Shade variant poses an additional threat to victims’ privacy and system stability. It may also install information-stealing malware called Pony, a remote access trojan known as Teamspy, or the notorious Kovter trojan that exfiltrates sensitive data to a C2 server. Obviously, such a nasty combo of maladies should be eradicated from an infested computer. The sections below cover all the malware removal steps and applicable data recovery techniques.

Use Intego Antivirus for Windows to remove .No_more_ransom

Automatic malware removal makes a difference because it ensures exceptional results while saving you a good deal of time. Made by a renowned security provider, Intego Antivirus can detect and delete all files related to .No_more_ransom in minutes. In addition to on-demand cleaning, the program will safeguard your PC 24/7 against the latest threats, including browser hijackers, zero-days, ransomware, info-stealers, and more.

Follow these steps to take care of the infection that has stung your Windows machine:

1. Download Intego Antivirus installer.

Download .No_more_ransom remover

Download Intego Antivirus installer onto your PC

2. Open the executable file you have just downloaded. This will launch the installation. A series of follow-up screens will walk you through the setup and reflect its progress.Intego Antivirus setup progress

3. When the installation is completed, select Scans in the left-hand sidebar and click Scan now in the “Quick Scan” or “Complete Virus Scan” area, depending on how thoroughly you want Intego Antivirus to check your PC for threats. Be advised that the complete scan takes much more time.Start a scan

4. Wait until the program examines system locations based on the scan mode you have selected. It will keep you informed about the computer area it is currently checking, the time elapsed, the number of files scrutinized, and the threats found so far.Intego Antivirus scan progress

5. Once the scan is over, Intego Antivirus will display a brief summary of the results. Click the Scan Report button to view the details.Scan results overview

6. The report shows in-depth information such as the names of the detected threats, the malware categories they fall into, their location, and the action taken (malicious items are quarantined by default).Detailed scan report

7. To err on the side of caution, click Quarantine in the program’s sidebar, put checkmarks next to the infected files, and click the Delete selected button. Your PC should now be free from malware.Delete quarantined files for good

.No_more_ransom ransomware manual removal and file recovery

Some ransomware strains terminate themselves after completing the encryption job on a computer, but some don’t. Furthermore, the .No_more_ransom virus may prevent victims from using popular antimalware tools in order to stay on board for as long as possible. Under the circumstances, it may be necessary to utilize the Safe Mode with Networking or System Restore functionality.

Remove .No_more_ransom ransomware using Safe Mode with Networking

Remove .No_more_ransom ransomware using Safe Mode with Networking

Get rid of .No_more_ransom ransomware using System Restore

Get rid of .No_more_ransom ransomware using System Restore

System Restore enables Windows users to roll back all changes made to the OS since the latest restore point creation time. This feature can help eliminate the most persistent ransomware. Before going this route, though, make sure System Restore had been enabled prior to the breach, otherwise the method will be inefficient.

  • Open Windows Advanced Options Menu as described in the previous section: hit F8 repeatedly when the PC is starting up. Use arrow keys to highlight the Safe Mode with Command Prompt entry. Hit Enter.Safe Mode with Command Prompt
  • In the Command Prompt window, type cd restore and hit Entercd restore command
  • Type rstrui.exe in the new command line and press EnterType rstrui.exe command
  • When the System Restore screen pops up, click Next, select a restore point that predates the contamination, and use the application’s controls to roll back the system to this earlier state.System Restore window
Be advised that even after the ransomware is removed, files will still be encrypted and inaccessible. The malicious code cleanup part, however, is important because it keeps a relapse of the infection from occurring further on and eliminates all opportunistic malware.

Ways of non-ransom recovery of .no_more_ransom files locked by Shade

Cracking the crypto used by this ransom Trojan is more of a science fiction thing rather than an attainable prospect for the masses. This is why the troubleshooting in predicaments of this sort is a matter of two approaches: one is to pay the ransom, which isn’t an option for many victims; and the other is to apply instruments that take advantage of the ransomware’s possible weaknesses. If the latter is your pick, the advice below is a must-try.

Backups can make your day

Backups can make your day

Not only are you a lucky person in case you’ve been backing up your most important files, but you’re also a wise and prudent user. This isn’t necessarily a resource-heavy activity these days – in fact, some providers of online services are allocating a sufficient size of cloud storage space for free so that every customer can easily upload their critical data without paying a penny. Having removed the .No_more_ransom ransomware, therefore, all you have to do is download your stuff from the remote server or transfer it all from an external piece of hardware if that’s the case.

Restore previous versions of encrypted files

Restore previous versions of encrypted files

A positive upshot of using this technique depends on whether or not the ransomware has erased the Volume Shadow Copies of the files on your PC. This is a Windows feature that automatically makes and keeps the backups of data elements on the hard drive as long as System Restore is enabled. The cryptoware in question is programmed to switch off the Volume Shadow Copy Service (VSS), but it has reportedly failed to in some cases.

Checking one’s options regarding this workaround is doable in two ways: through the Properties menu of each file or by means of the remarkable open-source tool called Shadow Explorer. We recommend the software-based way because it’s automated, hence faster and easier. Just install the app and use its intuitive controls to get previous versions of the encrypted objects reinstated.

Shadow Explorer

Alternatively, you can leverage the Previous Versions feature, which is native to Windows operating system. This method is more cumbersome that the use of ShadowExplorer, but it can help restore the most important individual files on condition that the ransomware failed to disable the Volume Snapshot Service on the computer. Right-click on a file of choice and select Properties. Then, go to the Previous Versions tab as illustrated below.

Previous Versions

Go ahead and pick the file’s latest backup version on the list. Use the Copy or Restore buttons to reinstate this object to a new path or to its original folder, respectively.

Ransomware Prevention Tips

To avoid .No_more_ransom ransomware and other file-encrypting infections in the future, follow several simple recommendations:

  • Toggle your email provider’s anti-spam settings to filter out all the potentially harmful incoming messages. Raising the bar beyond the default protection is an important countermeasure for ransom Trojans
  • Define specific file extension restrictions in your email system. Make sure that attachments with the following extensions are blacklisted: .js, .vbs, .docm, .hta, .exe, .cmd, .scr, and .bat. Also, treat ZIP archives in received messages with extreme caution
  • Rename the vssadmin.exe process so that ransomware is unable to obliterate all Shadow Volume Copies of your files in one shot
  • Keep your Firewall active at all times. It can prevent crypto ransomware from communicating with its C&C server. This way, the threat won’t be able to obtain cryptographic keys and lock your files
  • Back up your files regularly, at least the most important ones. This recommendation is self-explanatory. A ransomware attack isn’t an issue as long as you keep unaffected copies of your data in a safe place
  • Use an effective antimalware suite. There are security tools that identify ransomware-specific behavior and block the infection before it can do any harm.

These techniques are certainly not a cure-all, but they will add an extra layer of ransomware protection to your security setup.

Revise your security status

Post-factum assessment of the accuracy component in malware removal scenarios is a great habit that prevents the comeback of harmful code or replication of its unattended fractions. Make sure you are good to go by running an additional safety checkup. Another benefit of using the antimalware tool is that it will keep ransomware threats from intruding on your computer further on.

Download .No_more_ransom removal tool

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