Home Guides GandCrab 5.2 ransomware decryptor and removal [upd. May 2019]

GandCrab 5.2 ransomware decryptor and removal [upd. May 2019]

6 min read
In light of the recent GandCrab 5.2 ransomware version release, get insights into its new features and learn how to go about the recovery of encrypted files.
  1. What is Gandcrab v5.2 ransomware?
  2. GandCrab 5.2 ransomware automated removal and data recovery
  3. GandCrab 5.2 ransomware manual removal and file recovery
  4. Ransomware Prevention Tips

What is GandCrab 5.2 ransomware?

Extortion through crypto viruses comes down to all things GandCrab for the second year on end. Whilst some might consider this to be an exaggeration to an extent, the reign of this ransomware on the cyber blackmail battlefield is indisputable and doesn’t appear to be undermined by any other strain. What’s more, it keeps giving birth to spinoffs regularly. A month after version 5.1 went live, GandCrab 5.2 surfaced, and it seems to be backed by even more malicious ambitions at its core.

There is some “catch me if you can” background behind this latest variant. Here’s the story: one of the world’s leading antimalware vendors, Bitdefender Labs, released an automatic decryption tool around mid-February 2019 that supports versions 1, 4 up to 5.1 of the infection. This has become the most likely stimulus for the operators of this nefarious campaign to launch a new edition in quick succession. And here we go – GandCrab 5.2 is already here, and it cannot be cracked using the above-mentioned decryptor.

Like the previous versions, GandCrab 5.2 displays a creepy desktop wallpaper with an alert
Like the previous versions, GandCrab 5.2 displays a creepy desktop wallpaper with an alert

Obviously, the fundamental tweak in the current variant is in the realm of encryption. The crooks figured out which flaw in their crypto mechanism has been unveiled and exploited by the white hats, and they had to hastily fine-tune the cipher part of their nasty routine. Unfortunately, this has become a successful effort and the victims are still bound to negotiate with the criminals if they want their valuable data back. Other than that, the attack looks basically the same on the outside. The tip of the iceberg is still composed of a desktop wallpaper that the ransomware configures to be displayed instead of the one the user prefers. It contains a warning that says, “Encrypted by GandCrab 5.2” and inherits the old wording that goes, “Your files are under strong protection by our software. In order to restore it you must buy decryptor”. Generally, nothing has changed in this context.

The infected user is told to open a file named [RANDOM]-DECRYPT.txt, which is a no-brainer to find as it is dropped into every encrypted folder. This is a ransom note that reiterates the desktop alert, only with a somewhat expanded formulation, and instructs the victim to visit their personal decryptor page using Tor Browser. The malefactors are “generous” enough to offer free decryption of one file as proof of viable recovery. That’s such a cold comfort, though. The extortionists-run payment page, which is an .onion domain, coerces the visitor to send about $1,200 worth of Dash or Bitcoin cryptocurrency in exchange for the decryption software. There is a deadline – typically a week – after which the amount will grow two times.

GandCrab 5.2 additionally underwent an overhaul of the distribution logic. Aside from the commonplace malspam, or rather phishing, as well as booby-trapped software crack tools and exploits kits, the adversaries have begun employing RDP hacks. They use Internet-wide scanning solutions to spot open ports associated with remote desktop services. Such a technique allows the felons to literally break into a vulnerable Windows computer, drop the ransomware binary (rlxbp.exe or similar) and execute it without any conspicuous giveaways.

Once up and running, the offending program first performs a massive data search on the contaminated host. The scan compares all of the user’s files against a hard-coded database of popular formats. This way, GandCrab 5.2 accurately finds the victim’s personal data objects. Next, the pest leverages a combination of RSA and AES cryptosystems to lock down every detected item. The encrypted files also change externally. Each one gets a random-looking extension appended to the original filename. This string is victim-specific and consists of 4-10 characters. For example, a spreadsheet named PieChart.xlsx transforms into something like PieChart.xlsx.srpfsevst. By the way, the extension matches the first part of the ransom note name, so in this case it will be SRPFSEVST-DECRYPT.txt.

So much for the GandCrab 5.2 attack chain. As mentioned above, its victims cannot rely on free decryptor to get their files back. Under the circumstances, there are two options. One is to cough up the money to the criminals and hope they will carry through with their promise. The other is to follow the steps below and try to restore the data in a few alternative ways. The choice is yours, but the latter one is definitely worth a shot.

Use Intego Antivirus for Windows to remove GandCrab 5.2

Automatic malware removal makes a difference because it ensures exceptional results while saving you a good deal of time. Made by a renowned security provider, Intego Antivirus can detect and delete all files related to GandCrab 5.2 in minutes. In addition to on-demand cleaning, the program will safeguard your PC 24/7 against the latest threats, including browser hijackers, zero-days, ransomware, info-stealers, and more.

Follow these steps to take care of the infection that has stung your Windows machine:

1. Download Intego Antivirus installer.

Download GandCrab 5.2 remover

Download Intego Antivirus installer onto your PC

2. Open the executable file you have just downloaded. This will launch the installation. A series of follow-up screens will walk you through the setup and reflect its progress.Intego Antivirus setup progress

3. When the installation is completed, select Scans in the left-hand sidebar and click Scan now in the “Quick Scan” or “Complete Virus Scan” area, depending on how thoroughly you want Intego Antivirus to check your PC for threats. Be advised that the complete scan takes much more time.Start a scan

4. Wait until the program examines system locations based on the scan mode you have selected. It will keep you informed about the computer area it is currently checking, the time elapsed, the number of files scrutinized, and the threats found so far.Intego Antivirus scan progress

5. Once the scan is over, Intego Antivirus will display a brief summary of the results. Click the Scan Report button to view the details.Scan results overview

6. The report shows in-depth information such as the names of the detected threats, the malware categories they fall into, their location, and the action taken (malicious items are quarantined by default).Detailed scan report

7. To err on the side of caution, click Quarantine in the program’s sidebar, put checkmarks next to the infected files, and click the Delete selected button. Your PC should now be free from malware.Delete quarantined files for good

GandCrab 5.2 ransomware manual removal and file recovery

Some ransomware strains terminate themselves after completing the encryption job on a computer, but some don’t. Furthermore, the GandCrab 5.2 virus may prevent victims from using popular antimalware tools in order to stay on board for as long as possible. Under the circumstances, it may be necessary to utilize the Safe Mode with Networking or System Restore functionality.

Remove GandCrab 5.2 ransomware using Safe Mode with Networking

Remove GandCrab 5.2 ransomware using Safe Mode with Networking

Get rid of GandCrab 5.2 ransomware using System Restore

Get rid of GandCrab 5.2 ransomware using System Restore

System Restore enables Windows users to roll back all changes made to the OS since the latest restore point creation time. This feature can help eliminate the most persistent ransomware. Before going this route, though, make sure System Restore had been enabled prior to the breach, otherwise the method will be inefficient.

  • Open Windows Advanced Options Menu as described in the previous section: hit F8 repeatedly when the PC is starting up. Use arrow keys to highlight the Safe Mode with Command Prompt entry. Hit Enter.Safe Mode with Command Prompt
  • In the Command Prompt window, type cd restore and hit Entercd restore command
  • Type rstrui.exe in the new command line and press EnterType rstrui.exe command
  • When the System Restore screen pops up, click Next, select a restore point that predates the contamination, and use the application’s controls to roll back the system to this earlier state.System Restore window
Be advised that even after the ransomware is removed, files will still be encrypted and inaccessible. The malicious code cleanup part, however, is important because it keeps a relapse of the infection from occurring further on and eliminates all opportunistic malware.

Ways of non-ransom recovery of files encrypted by GandCrab 5.2

Cracking the crypto used by this ransom Trojan is more of a science fiction thing rather than an attainable prospect for the masses. This is why the troubleshooting in predicaments of this sort is a matter of two approaches: one is to pay the ransom, which isn’t an option for many victims; and the other is to apply instruments that take advantage of the ransomware’s possible weaknesses. If the latter is your pick, the advice below is a must-try.

Backups can make your day

Backups can make your day

Not only are you a lucky person in case you’ve been backing up your most important files, but you’re also a wise and prudent user. This isn’t necessarily a resource-heavy activity these days – in fact, some providers of online services are allocating a sufficient size of cloud storage space for free so that every customer can easily upload their critical data without paying a penny. Having removed the GandCrab 5.2 ransomware, therefore, all you have to do is download your stuff from the remote server or transfer it all from an external piece of hardware if that’s the case.

Restore previous versions of encrypted files

Restore previous versions of encrypted files

A positive upshot of using this technique depends on whether or not the ransomware has erased the Volume Shadow Copies of the files on your PC. This is a Windows feature that automatically makes and keeps the backups of data elements on the hard drive as long as System Restore is enabled. The cryptoware in question is programmed to switch off the Volume Shadow Copy Service (VSS), but it has reportedly failed to in some cases.

Checking one’s options regarding this workaround is doable in two ways: through the Properties menu of each file or by means of the remarkable open-source tool called Shadow Explorer. We recommend the software-based way because it’s automated, hence faster and easier. Just install the app and use its intuitive controls to get previous versions of the encrypted objects reinstated.

Shadow Explorer

Alternatively, you can leverage the Previous Versions feature, which is native to Windows operating system. This method is more cumbersome that the use of ShadowExplorer, but it can help restore the most important individual files on condition that the ransomware failed to disable the Volume Snapshot Service on the computer. Right-click on a file of choice and select Properties. Then, go to the Previous Versions tab as illustrated below.

Previous Versions

Go ahead and pick the file’s latest backup version on the list. Use the Copy or Restore buttons to reinstate this object to a new path or to its original folder, respectively.

Ransomware Prevention Tips

To avoid GandCrab 5.2 ransomware and other file-encrypting infections in the future, follow several simple recommendations:

  • Toggle your email provider’s anti-spam settings to filter out all the potentially harmful incoming messages. Raising the bar beyond the default protection is an important countermeasure for ransom Trojans
  • Define specific file extension restrictions in your email system. Make sure that attachments with the following extensions are blacklisted: .js, .vbs, .docm, .hta, .exe, .cmd, .scr, and .bat. Also, treat ZIP archives in received messages with extreme caution
  • Rename the vssadmin.exe process so that ransomware is unable to obliterate all Shadow Volume Copies of your files in one shot
  • Keep your Firewall active at all times. It can prevent crypto ransomware from communicating with its C&C server. This way, the threat won’t be able to obtain cryptographic keys and lock your files
  • Back up your files regularly, at least the most important ones. This recommendation is self-explanatory. A ransomware attack isn’t an issue as long as you keep unaffected copies of your data in a safe place
  • Use an effective antimalware suite. There are security tools that identify ransomware-specific behavior and block the infection before it can do any harm.

These techniques are certainly not a cure-all, but they will add an extra layer of ransomware protection to your security setup.

Revise your security status

Post-factum assessment of the accuracy component in malware removal scenarios is a great habit that prevents the comeback of harmful code or replication of its unattended fractions. Make sure you are good to go by running an additional safety checkup. Another benefit of using the antimalware tool is that it will keep ransomware threats from intruding on your computer further on.

Download GandCrab 5.2 removal tool

Rate article

4.2/5 (15)


  1. Edmonton

    May 5, 2019 at 12:07 pm

    I’ve been hit by the GandCrab v5.2 thing and now files have a weird *.epqcefrts extension. Can’t open them. The good news is, I have the most important ones backed up in the cloud. What do I do now to make sure the data isn’t re-encrypted after I restore it from safe storage?


    • Will Wisser

      May 7, 2019 at 5:52 pm

      Hi Edmonton! You are one of the few lucky and cautious ones who treat the backup mantra seriously. Good for you!
      1. The first thing we’d recommend you do is get rid of GandCrab 5.2 otherwise it will most likely encode everything you restore from backup. Use the steps above to remove it for good.
      2. Then, work out which encrypted files aren’t backed up, if any. This ransomware doesn’t change the original filenames, except the new 5-10 character extension that’s added, so this should make the task easier. If possible, move the still-locked files to a separate folder – perhaps a free decryptor will be released sometime soon.
      3. When done, you can safely restore all your files from backup. It’s up to you what to do with their encrypted copies. If you keep their up-to-date versions in the cloud, then you can simply delete them.


  2. Lizzy

    May 9, 2019 at 7:34 pm

    Hi there. Removed the virus and the scary desktop wallpaper is gone. All files are still locked anyway though. Any suggestions?


    • Will Wisser

      May 10, 2019 at 5:40 pm

      Hello Lizzy. Try the forensic recovery techniques (walkthroughs above) and see if they can do the trick. Otherwise, there is no 100% effective method unless you have a data backup unaffected by the ransomware. The free decrypt tool by Bitdefender mentioned in the article doesn’t support GandCrab version 5.2 at this point. So consider storing all encrypted files in a safe place and wait for another breakthrough of the researchers – hopefully, it’s on its way.


Leave a Reply

Your email address will not be published. Required fields are marked *